Video To Transcript

Fulfillment Policy

Last Updated: 4/12/2025

This Fulfillment Policy outlines what you can expect when using the Video To Transcript service, including service availability, transcript quality, and support.

Service Availability

Video To Transcript strives to maintain 99.9% uptime for our service. However, occasional maintenance or technical issues may temporarily affect availability. We work diligently to resolve any disruptions as quickly as possible.

Transcript Quality

The quality of transcripts generated by our service depends on several factors:

  • The quality of the original video's audio
  • Whether the video has manual or auto-generated captions
  • The complexity of the language and terminology used
  • Accents, background noise, and other audio factors

While we strive to provide the most accurate transcripts possible, we cannot guarantee 100% accuracy for all videos. Our service primarily relies on the caption data available through YouTube.

Free Service Limitations

Video To Transcript is provided as a free service with the following limitations:

  • We can only process publicly available YouTube videos
  • Very long videos may take longer to process
  • During periods of high demand, processing times may increase

Support

If you encounter issues with our service or have questions about your transcript, please contact our support team at [email protected]. We aim to respond to all inquiries within 24-48 hours during business days.