Agreement
By accessing or using VideoToTranscript, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use the Site or Services.
Information We Collect
We collect information you provide directly, information generated when you use the Services, and technical information collected automatically through standard web technologies.
Information You Provide
When you use or contact VideoToTranscript, we may collect contact details, account registration information, support messages, feedback, attachments, and payment-related information for paid features.
- Name, email address, and other contact information.
- Account login data or social login profile information.
- Support requests, feedback, and files you choose to send us.
- Payment-related data handled by third-party payment providers where applicable.
Uploaded and Generated Content
To provide transcription and related services, we may process content you upload, submit, import, paste, or generate through the Site. Uploaded and generated content may contain personal, confidential, or third-party information.
- Video files, meeting recordings, lecture videos, training videos, product demos, or other video content.
- URLs or links submitted for transcription or content extraction.
- File names, file sizes, duration, language settings, timestamps, speaker labels, formatting choices, and export preferences.
- Transcripts, captions, subtitles, summaries, notes, translations, text outputs, and edited content.
- Prompts, instructions, correction requests, or other text used to customize output.
Information Collected Automatically
Like many websites, we may collect technical and usage information to operate, secure, analyze, and improve the Site and Services.
- IP address, browser type, device type, operating system, and language settings.
- Referring and exit pages, pages viewed, buttons clicked, features used, and time spent.
- Date and time stamps, error logs, performance data, diagnostics, cookie identifiers, and local storage data.
How We Use Your Information
We use information to provide and improve VideoToTranscript, process transcription jobs, manage accounts, authenticate users, respond to support requests, improve reliability, detect misuse, communicate service updates, comply with legal obligations, and enforce our Terms of Use.
How We Use Uploaded Media and Transcripts
We process uploaded media and generated transcripts to provide the Services you request, including video transcription, speaker detection, timestamp formatting, summaries, exports, troubleshooting, security, and legal compliance.
We do not claim ownership of your uploaded media or generated transcripts. You retain your existing rights and grant us only the limited rights needed to host, process, transmit, display, and store content for the Services.
Log Files
We follow standard procedures for log files. Logs may include IP address, browser type, internet service provider, date and time stamps, referring and exit pages, device identifiers, and usage data used for security, diagnostics, trend analysis, and administration.
How Long We Retain Information
We retain personal information only as long as reasonably necessary for the purposes described in this policy unless a longer period is required or permitted by law. Uploaded media, generated transcripts, and related processing data may be retained to provide history, troubleshoot issues, prevent abuse, and comply with legal obligations.
How We Secure Your Information
We use reasonable technical and organizational safeguards such as access controls, encryption in transit, monitoring, secure hosting practices, and internal controls. No internet transmission or electronic storage method is completely secure, so you use the Services at your own risk.
International Data Transfers
Your information may be processed and stored in countries or regions other than where you live. Where required, we use appropriate safeguards for international transfers of personal information.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to processing, request portability, withdraw consent, or opt out of certain data sharing, targeted advertising, or sale of personal information. Contact us to exercise these rights.
CCPA and CPRA Privacy Rights
California residents may have rights to know, delete, correct, opt out of certain sale or sharing, and not be discriminated against for exercising privacy rights. We do not knowingly sell personal information for money.
GDPR Data Protection Rights
Where GDPR or similar laws apply, you may have rights of access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and complaint to a data protection authority. Our legal bases may include consent, contract performance, legal obligations, vital interests, and legitimate interests.
Children's Privacy
VideoToTranscript is not intended for children under 18. We do not knowingly collect personally identifiable information from children under 18. If you believe a child provided information, contact us and we will take reasonable steps to remove it.
Third-Party Links and Services
The Site may link to third-party websites, integrations, payment providers, or services. We are not responsible for their privacy practices, security, or content. Your use of third-party services is governed by their own policies and terms.
Updates to This Privacy Policy
We may update this policy from time to time. The updated version will show a new Last Updated date and will take effect when posted unless otherwise stated. We encourage you to review this policy periodically.
Contact Information
For questions or comments about this Privacy Policy, contact us by email at [email protected].
How to View, Update, or Delete Your Data
Depending on applicable law, you may request access to, correction of, or deletion of personal information collected from you. To make a privacy-related request, contact [email protected].
Questions
Contact VideoToTranscript
For legal, privacy, account, or data requests, contact us by email.
Social Login and Third-Party Account Connections
If you register or log in through a third-party account such as Google, we may receive profile information such as name, email address, profile image, account identifier, and other data you authorize the provider to share.